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"The best one we saw"
Accountants are not software programmers. We liked the fact that Lindenhouse would handle all aspects of the implementation. Those that have the new system are turning out to be huge champions and find it a real bonus to be able take files to clients on their iPads. They are pleased with the flexibility the system offers. The implementation and technical support has been excellent so far and Virtual Cabinet is everything we could ask for. We needed a system we can be confident in and that will evolve over time. The Lindenhouse team made us feel that they have a coherent product road-map and even ten years down the road, we will still be happy with our decision.”
“We have four main offices in London and the South East. Fixed building costs, including document storage run in excess of £1million each year. The new Virtual Cabinet system means we can reduce cost by at least £50,000. That is a significant saving.”
“The document portal demonstrates our commitment to technology and presents a secure alternative to email. Because clients can be fearful if something arrives out of the blue, we have been careful to talk through how the portal works and they like it. We present it as a ‘secure letterbox’. Documents come back quicker because we have primed them first on what to expect and having the electronic signature, effectively gets rid of three separate processes, helping us to save time and become more efficient. Our goal is to introduce more clients to the portal during 2013. The migration to Virtual Cabinet was smooth and trouble free with ‘no massive learning curve for the staff and everybody here likes the system. There are a lot of knowledgeable people at Lindenhouse and the links with Reckon are exciting.”
Dodd & Co.
“Lindenhouse have been absolutely fantastic and have spent an awful lot of time helping us with processes and training us on how best to use the system. It is one of the smoothesttransitions of software we have ever experienced. With IT projects, you can sometimes be disappointed but it is totally the opposite experience with Virtual Cabinet – we are extremely pleased.”
Lovewell Blake LLP
"I have been very impressed from start to finish. It started with the excellent presentation, was no pressure selling. The installation and training were quick and easy, thanks to our brilliant trainer and finally but not last the friendly admin team who is always happy to help."
Sub-Tax Accounting Services
"When we began the search for the ideal computerised document management system to help meet our aims,
we were conscious that the package of our choice would need to integrate perfectly with Open GI. Although
we had some standard features within our core software, it did not go as far as we needed to truly benefit from
going paperless. However we were introduced to Lindenhouse Software and were impressed that their team
already recognised this fact and clearly had enormous experience of integration with other systems such as ours.
Their Virtual Cabinet offer ticked all the boxes for us and it was reassuring to know that they already had many
satisfied customers from the ranks of the top-100 intermediaries and smaller firms too.”
"We implemented Virtual Cabinet around 12 months ago and have been very pleased with the results. From demonstration, through to implementation and beyond the VC team have done exactly what they said they would - as does the product. Whilst we do still have paper in the office storage, archive and retrieval of documents is painless and fast. I would recommend you take a look."
Director, Crump & Pearce
"We have recently moved to Virtual Cabinet with the portal and would recommend you have a look. Very intuitive and easy to use.The way Virtual Cabinet interacts with the portal seems to be quite unique."
Partner, A P Robinson
"We had been using another document management system for 4 years but found that the system was cumbersome. We switched to Virtual Cabinet about 3 months ago and have been really impressed. The transfer of data from the old system to Virtual Cabinet was handled really well and the on site training was excellent. The customer support is also very good and members of staff give the impression that they actually care about you."
Partner, RDP Newman and Partners
"Started Virtual Cabinet 3 months ago. We should have done it 20 years ago! Experience to date has been great. User friendly and cost effective. "
Forensic Chartered Accountant, Parfrey Murphy
"My firm implemented Virtual Cabinet 9 months ago, having previously tried Easy and IRIS OpenDocs (with rather limited success). I have to say the product works well, the staff here have embraced it enthusiastically and we are noticeably reducing paper and storage around the office. I was originally a little sceptical, but VC delivered all they promised. This included the transfer of all the scanned documents generated by the previous systems and the transfer of 6 years' documents held as Word and Excel files. We are now planning to take the next step into portals etc. with a great deal of confidence.."
Partner, DNG Chartered Accountants
"We have been using DMS for several years and have recently migrated from another system to Virtual Cabinet. Our principal reasons for the change being the significant enhancements that VC gave us plus the availability of secure document transfer via a portal.
The change to VC was a painless experience thanks to the excellent support given by Lindenhouse. "
Senior Partner, Haines Watts
"Lindenhouse’s Virtual Cabinet long term has saved the company tens of thousands of pounds in office space that is no longer needed for old fashioned filing cabinets. In day to day terms, the speed of accessing documentation from our desktops without the need to search through filing cabinets has been most beneficial. Being able to bring up copy correspondence on screen within seconds, particularly on the phone to clients avoids the need to call back after locating paper files and gives a more efficient and professional image to customers. Throughout the process of installation and migration, the overall service then, as now has been first class."
Darren M Kelly
Director, Illingworths Insurance & Financial Services
“The kit was fantastic when we looked at the demo; it enabled us to attach emails and word documents to our already existing software, ‘Quay’. This allowed us to email directly from the document. The scanned documents looked so much clearer when viewed on the ‘Document Viewer’ and allowed us to add notes to the scanned documents which is perfect for the type of work we do.”
Director at Harvard Financial Ltd
“Virtual Cabinet gives me access to all my documents, without leaving my desk – no more dusty folders or misplaced files. I don’t know how we managed without it.”
“We first of all chose Lindenhouse Software due to the companies’ reputation in the market. I have found their support desk second to none and especially helpful when it comes to going the extra mile. It is not until you have such a system like Virtual Cabinet that you appreciate how versatile and effective it is. It has made our administrative side a lot more efficient and effective. I strongly believe the DMS, Virtual Cabinet, has allowed a more stressful demanding and hectic job to become more approachable and easy to tackle, the dramatic lack of searching for important files, has consequently saved us valuable time.
Director, Manchetts Rescue & Recovery
“We have been using Virtual Cabinet for only a short time, but we are already seeing the benefits. It is very satisfying to be able to access our clients’ information instantly using the search function and answer any queries they may have immediately. As well as improving our efficiency, we are also freeing up valuable storage space and using less paper!”
" We chose Virtual Cabinet because of its ease of use, powerful search facilities, flexibility in configuration to match our systems and integration with our IRIS accounting system. This, in particular, allows us to file and retrieve information directly from IRIS at the touch of a button.
We were impressed by the skill and professionalism of the Lindenhouse staff who installed our system and migrated our documents from Singleview . The whole process was completed with minimum disruption to our office and the speed in which our staff have adapted to the new system is testimony to Virtual Cabinet’s ease of use and its integration with IRIS has given us considerable efficiency savings."
Partner, Stewart Fletcher & Barrett
“Virtual Cabinet really did tick all the right boxes for us and we were impressed with Lindenhouse’s willingness to sit down and listen to what we had to say about our specific requirements and explain how the system would meet them and what the costs and projected savings would be. Lindenhouse also reassured us with their proposals for handling the installation process as well as staff familiarization and training and the delivery of any ongoing support we might need once the system was up and running.”
Evolve Financial Planning
“From first contact to the installation the advice and support we received from Lindenhouse was first class, which has continued while we are getting used to the system.”
Managing Director Hose Rhodes Dickson Financial
“The Virtual Cabinet demonstration from Alison Jackson was a no brainer for us. It was easy to use, ticked all the boxes and was offered at a great price point suitable for us. We’re still handling paper but filing it in the BIN! The installation was straightforward, it all went according to plan and we are well on the way to weaning everyone off the need for physical files."
P B Syddall & Co
“Having installed the VC at our office, we are amazed how your programme is going to make our life so much easier. From our perspective, we were just relieved to have someone who was in control, knowledgeable and committed. That makes the difference! So a very good job, very well done. Just for your information Andrew has done an excellent job in installing the scanners and the programme. Our completion document will follow in the next few days.”
Director Brian Alfred Associates Ltd
“Lindenhouse deals with major companies and small adviser firms, offering options that ensure the system works in their situation. Their people looked carefully at our needs and identified “Virtual Cabinet” as the system that would deliver for us without over-spending on a larger system that would be better suited to a much bigger company. We considered their recommendation and were impressed by the robust, easy-to-use characteristics of Virtual Cabinet, the simple but effective integration with 1st Adviser Office, plus the Lindenhouse training and support package. The Lindenhouse proposition ticked all the right boxes for us.
And we were impressed by Lindenhouse’s willingness to sit down and listen to what we had to say about our specific requirements and then explain how the system would meet them and what the costs and projected savings would be. Lindenhouse also reassured us with their proposals for handling the installation process as well as staff familiarization and training and the delivery of any ongoing support we might need once the system was up and running.
Langham Pensions & Investments Ltd
“Like many insurance brokers, we use Open GI software systems from the leading provider Open International Group. We knew from experience that any upgraded document management system we selected would need to integrate well with Open GI. The Lindenhouse team demonstrated an understanding of this and had clearly amassed huge experience of integration with Open GI and other systems used by intermediaries. Their package really stood out for us and we liked the way it could be rolled out in stages so that we could, for example, bring in the human resources function later on with Version 2 of Virtual Cabinet.”
Clark Thomson Insurance Brokers Ltd
"You should take a look at Virtual Cabinet - we wouldn't be without it. The system is simple to use, very cost effective and the built in portals add an extra dimension, integrating document filing and transfer."
"We implemented Virtual Cabinet over a month ago; within a day our Team were operating without a problem; it is a very powerful piece of software and already it has resulted in great improvements to our processes. The VC Team very helpful and a pleasure to deal with. "
Edwin Foley & Co